F.A.Q

What is ‘My Account’? How do I update my information ?
It is easy to update your BOson account and view your orders any time through ‘My Account’.

‘My Account’ allows you complete control over your transactions on Boson

Manage/edit your personal data like address, phone numbers, email ids

Change your password

Track the status of your orders

Is it necessary to have an account to shop on Boson?

You can shop on Boson by providing just your User name or email address. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Boson account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review our products.

How do I pay for a Flipkart purchase?
Boson offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Boson’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
How do I check the current status of my orders?
You can review the status of your orders and other related information in the ‘My Account’ section

In the My Account page, click on the ‘My Orders’ link to view the status of all your orders. To view the status of a specific order, click on the ‘Order Number’ link.

Can I use promotional codes or Coupon Codes?
Yes, by all means!

What is the estimated delivery time?

For items listed as “In Stock”, We will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

Estimated delivery time is dependent on the following factors

Availability of the Product

The destination to which you want the order shipped.

How does the delivery process work?
All deliveries are scheduled through reputed couriers. You will be informed when the seller ships your consignment and will also be provided a tracking number.

Can I return part of my order?

Yes, a return can be created at item level and if you have ordered multiple items, you can initiate a return for a partial quantity.